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Car Parking

Parking spaces for over 1300 cars, with areas designated for special needs and parent and child. £1 for the first 2 hours for October & November! £1 ALL DAY parking on a Sunday for October & November  

The Quays offer FREE WIFI

The Quays offer FREE WIFI

Shop Mobility

A specialist service called Shop Mobility for the hire of electric wheelchairs and scooters.

Kiddie Kar Services

The Quays offer Kiddie Car services at £2 per hour for those parents that wish to leave the buggies behind!

Children's Play Area

We have a fun and safe Children’s Play Area situated in the corner between Phase 2 and 3 of the complex. Check out our gallery images

Customer Service Desk

Courteous and friendly staff providing an information point for all guests.

Centre Directory

Located beside main entrance.


4 internet kiosks located on the mezzanine floor at £1 per 15 minutes


Four adults, children and special needs located throughout The Quays.

Parent/Child Rooms

There are dedicated baby changing rooms on the ground and first floors.


In the main mall with access to the first floor and the Omniplex.


CCTV and 24 hour security.


There are 5 Cash Points located within the centre, 3 located at front entrance, one behind the escalator at Fathom line entrance and one located in Sainsburys.


Located beside the lift on the ground and first floor and also in the Omniplex.

Passport Photos

There is a passport photo machine located beside the main entrance.

Digital Photography

Print your photos in seconds from your mobile phone or digital camera at our Digital photo booth located beside Burger King.


There is a designated taxi rank outside the main doors.